Software One Offers A Wide Range Of Career Opportunities Of Diverse Multiple Roles In European Economic Area

Junior Account Manager (gn) Located in Barcelona - Digital Sales (Swedish Speaking)

Role

Details

• Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.

Auxiliar Administrativo

Roles & Responsibilities

• Daily contact with current customers.
• Establish and expand relationships with key executives and decision-makers within each customer and territory.
• Develop and maintain exceptional consultative relationships with existing customers.
• Work collaboratively with assigned Business Development Managers to develop an overall territory account plan which maximizes opportunities and generates sales activity with customers and partners.
• Grow and maintain existing customer and partner relationships through proactive telesales activity.

Proactive Application / Initiativbewerbung for SoftwareOne’s IT Team

Knowledge we’re searching for:

• ERP and CRM Specialists: Experience in ERP systems and CRM technologies, particularly those who are proficient in Microsoft solutions.
• Supply Chain, Sales, and Marketing Technologists: Expertise in supply chain management, logistics, order fulfillment systems, digital marketing, CRM systems, and sales automation tools.
• Data Scientists and AI Enthusiasts: Expertise in data science, analytics, AI, and machine learning.

Vertrieb / Vertriebsmitarbeiter (gn) im Innendienst (M)

About the Job

• You will consult and assist our existing customers with software products and licensing questions.
• You will accompany our customers through the entire quotation phase.
• You will be the first point of contact for customers regarding software and cloud products.
• Your relationship and communication with customers do not end with the contract signing, as you will proactively work on expanding your relationship with customers and manufacturers.
• You will act as an interface between customers, manufacturers, and internal departments.
• You will regularly participate in training sessions (including with manufacturers) and obtain certifications to further expand your competencies.

Inside Sales Specialist (gn) – Wien

Job Requirements

• Experience in Sales: Experience in inside sales, process management, or a similar area, with an understanding of sales processes.
• Customer Focus: You have a strong sense of customer needs, are proactive, and convince with your positive and solution-oriented approach.
• Communication Skills: You can explain complex matters clearly, communicate fluently in German and English, and are comfortable with direct customer contact.
• IT Affinity: Knowledge of software and licensing is a plus, but not a requirement. However, good Excel skills are essential, and experience with Dynamics 365 or Navision would be a bonus.

Solution Architect - Data & AI

Responsibilities

• Architecture Design: Design comprehensive data and AI architectures using Azure and AWS services. Create detailed solution blueprints, including data flow diagrams and system architectures. Ensure designs adhere to standard methodologies for security, scalability, and performance.
• Technical Leadership: Provide technical guidance to development teams throughout the project lifecycle. Collaborate with multi-functional teams to align solutions with business objectives. Mentor junior architects and developers on cloud and AI technologies.
• Cloud Platform Expertise: Leverage Azure and AWS services for data storage, processing, and analytics. Implement AI and machine learning solutions using cloud-native tools. Optimize cloud resource utilization and cost management.

Sales Expert Account Management (gn)

Roles & Responsibilities

• Contact with current customers on a daily basis.
• Establish and expand relationships with key executives and decision-makers within each customer and territory.
• Develop and maintain exceptional consultative relationships with existing customers.
• Work collaboratively with assigned Business Development Managers to develop an overall territory account plan that maximizes opportunities and generates sales activity with customers and partners.
• Grow and maintain existing customer and partner relationships through proactive telesales activity.
• Manage quote creation, order processing, and day-to-day customer and partner requests.

Support Engineer L1/L2

Responsibilities

• Provide technical support for issues related to Microsoft products such as Windows Server OS, AD/AAD, Identity, Microsoft Azure, Security, SIEM (Sentinel), Microsoft SQL.
• Operate under pressure to analyze and isolate problems that directly affect our customer client systems.
• Using your experience and technical knowledge, you will identify a customer’s needs and resolve Incidents or Service Requests.
• In case of critical issues, your tier 2 peers will assist you in resolving them.
• Work in a fast-paced environment supporting SoftwareOne customers globally. Keep your skills updated with relevant cloud technologies.

Tier-2 SOC Analyst (gn) Incident Responder

Responsibilities

• Monitor and analyze security events and incidents using Trend Micro Vision One, Microsoft Security, and Microsoft XDR/Sentinel.
• Coordinate with internal and external teams during security incidents to mitigate and eliminate threats.
• Review high-priority security incidents escalated by Tier-1 analysts using cybersecurity methods, tools, and suites.
• Perform threat assessments using threat intelligence.
• Conduct regular vulnerability analysis and penetration testing to identify and mitigate security risks.

Junior Account Manager (gn) – Barcelona - Digital Sales (Swedish Speaking)

Roles & Responsibilities

• Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.
• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.

Cloud Sales Specialist – GCP

Role & Responsibilities

• Relationship Building: Establish relationships with new and existing customers and secure new business.
• Sales Cycle: Drive the entire sales cycle from initial engagement to contract closing.
• Cross-Sell: Encourage the purchase of additional related solutions from existing customers.
• Account Planning: Work with account managers to co-create account plans, define overall account strategy, and set goals for existing customers.
• Market Knowledge: Maintain up-to-date market and trend knowledge on the assigned portfolio elements.
• Customer Experience Ownership: Take full responsibility for the customer experience.
• Stakeholder Engagement: Engage with stakeholders at various organizational levels, understand workplace requirements, challenges, and opportunities, and position the solution or support model accordingly.