Company Kong Inc. opens its doors to those interested in obtaining exceptional job opportunities in European Economic Area . If you are interested, check out the following details:
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Overview
- Powering the API World. No AI without APIs.
- Kong enables any company to become an API-first company. Kong’s unified cloud native API platform is easy to use and works in any environment — unleashing developer productivity, automating security, and boosting performance of APIs and microservices at scale.
Vacant Positions:
EMEA Technical Account Manager - UK
What You'll Be Doing:
- Guide customers through their lifecycle, working with Customer Experience teams to achieve positive outcomes.
- Define best practices for adoption, post-sales engagement, and solutions.
- Collaborate with Sales and Product teams to maximize customer value.
- Innovate tools and processes to increase efficiency.
- Work on innovative customer projects and apply product knowledge to real-world situations.
- Represent Kong in collaborations with peers, business partners, and other groups.
The Successful Candidate Will:
- Have a problem-solving mindset, creating solutions to improve customer experience and Kong’s performance.
- Manage a portfolio of commercial customers, utilizing customer engagement techniques.
Director of Professional Services - EMEA
What You'll Be Doing:
- Oversee services utilization and revenue targets while ensuring high customer experience standards.
- Lead efforts to influence customer adoption and service consumption.
- Foster a culture of mutual accountability between Professional Services and customers.
- Collaborate with other EMEA teams (Sales, Support, Pre-Sales) to improve customer engagement.
- Manage risk throughout the engagement lifecycle.
- Develop team leaders and employees for growth and maturity.
- Enhance capabilities and GTM Offerings to boost adoption and consumption.
- Maintain strong relationships with the Kong delivery ecosystem (partners, contractors, GSIs).
- Own all delivery assets, tools, processes, and systems.
Senior Software Engineer, API Gateway - Europe (Remote)
What You'll Be Doing:
- Work with Product Management to implement and enhance features.
- Propose and implement POCs and prototypes for networking software in Rust.
- Collaborate with engineering teams on architecture and feature designs.
- Handle bug fixes, performance tuning, and optimizations.
- Engage with the open source community.
- Provide support to support and escalation teams.
- Mentor and collaborate with team members.
- Perform other tasks as required by the manager.
Upcoming Job Opportunities
Opportunities continue, check out more jobs here:
Opportunities continue, check out more jobs here: